Pymble Ladies’ College is a school of the Uniting Church in Australia for girls Kindergarten to Year 12 with boarding from Year 7. At Pymble, we foster a world-class educational environment with the importance of global citizenship and a worldwide perspective central to our strategic intent.  

We believe our staff, both teaching and non-teaching, are our most valuable resource. We are proud to have passionate and dedicated staff who recognise the unique strengths and qualities of every Pymble girl. 

The role

The newly created role of I.T. Infrastructure Engineer - End User Compute reports to the I.T. Infrastructure Manager. The position supports the College by ensuring that Staff and Students have reliable, predictable and contemporary technology platforms to work from. The quality-focused output of this role will allow Students to focus on their learning and staff to focus on their teaching or to perform their role in a professional services capacity. 

The role is accountable for the continuity and reliability of I.T. services, maintaining cyber security standards, and safeguarding the integrity of data. Key to the role is maintaining and improving the College’s standard operating environment across supported devices, including Pymble’s Wise Phone initiative and ownership of all assigned service requests and incidents within the ITSM tool (Fresh Service).
 
The position works collaboratively with I.T. Service Desk Technicians and I.T. Infrastructure Engineers to deliver quality outcomes and drive operational improvements through scripting, automation, and innovative practices. Responsibilities include maintaining the physical and operational health of I.T. assets, troubleshooting escalated issues, and applying ITIL and Incident Management principles. 

The role also contributes to the continuous enhancement of systems by identifying potential issues, providing recommendations, and sharing knowledge across the I.T. team. Supporting colleagues and clients through training and guidance, the incumbent ensures timely resolution of incidents within defined service levels.
 

Click here for the position description. 

Our kind of team member

You will demonstrate the following attributes and capabilities:

• 4+ years’ experience providing I.T. support in a professional organisation
• Proficiency with shell scripting languages/interfaces such as PowerShell and Bash highly desirable
• Understanding of API & Database integration protocols and concepts
• Knowledge of computer hardware including desktops, laptops, mobile devices and peripherals
• Audio Visual equipment and software support experience desirable but not essential
• Demonstrable experience supporting one or more computer operating systems such as Windows, Android, MacOS, iOS
• Experience in device management and software deployment platforms such as Microsoft Intune, SCCM or Jamf
• Proficiency in administering user and computer records in Microsoft Active Directory
• Additional competency with Group Policy, DNS, DHCP, Microsoft Entra and Office365 Administration desirable
• Experience supporting end user software, such as Microsoft Office, Adobe Creative Cloud, Google Chrome etc
• Experience with IT Service Management tools to manage, allocate and monitor service requests
• Mechanical aptitude to enable resolution of technical issues
• Driver license desirable to support off-site locations
• Ability to work in a team environment as well as autonomously
• Proactive, analytical, problem solving and decision-making skills
• Excellent communication skills, attention to detail, testing and documentation practices
• Willingness to support and promote the ethos and values of the College 

Your kind of workplace

Pymble people are at the heart of what the College offers its students. That’s why every Teacher, Professional Services and Co-curricular staff member is valued for being the person they are, for the quality of their work, for their diverse contribution and for their wins – big and small. We express our appreciation in many ways, including through recognition programs, story sharing, celebrations, feedback, and competitive remuneration.

We treasure our caring, collegiate community, which Pymble people often refer to as the ‘Pymble family’. We also appreciate that our family is not the only one in the lives of Pymble people, so we ‘walk the talk’ when it comes to supporting work-life balance, providing family benefits and contributing to community connections.

Your kind of benefits

The salary for this role is highly competitive and commensurate with experience. We also offer a range of benefits, including:

• Training and professional development support
• Financial support towards additional studies, relevant courses, certifications, or tertiary study (subject to approval)
• Salary packaging options
• Discounted school fees (where applicable)
• Use of our Aquatic and Fitness Centre, with access to the Independent Schools Fitness Passport Program
• Annual preventative health checks
• A dedicated Staff Wellbeing team and regular social events
• Close to public transport and nearby (street) parking
• Access to Pymble Smart Spending, which is a retail discounts platform

We also provide a wide range of opportunities for Pymble people personally and professionally through growth strategies, career progression, access to the latest technology and best in class resources.

Our kind of process

To learn more about this position, the calibre of person we are seeking to appoint, what makes Pymble an excellent place to work and continue your journey of professional growth - please submit your application online.

Our process normally involves two rounds of interviews and reference checks. Please note that applications will be reviewed as they are received, and interviews may occur prior to the closing date. Applications for this opportunity will close on Monday 10th November, 2025.

Successful candidates must provide a paid Working with Children Check prior to engagement.

Pymble Ladies’ College is an Equal Opportunity Employer. We are committed to creating a workforce which represents the diverse society in which we live. Aboriginal and Torres Strait Islander people are encouraged to apply.

We acknowledge the Durramurragal as the traditional custodians of the land on which our College is built. We pay respect to Elders past, present and future recognising the continuation of cultural, spiritual and educational practices of Aboriginal and Torres Strait Islander peoples.